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AllAI + Salesforce
Sync Leads and Conversations Automatically

Automatically sync leads and conversations to Salesforce CRM. Every chat interaction becomes actionable data in your sales pipeline.

Setup Guide

Connect in 4 simple steps

1

Connect Salesforce

Authorize AllAI to access your Salesforce organization via OAuth. Supports both Production and Sandbox environments.

2

Map Fields

Map chat data fields to Salesforce Lead, Contact, and Opportunity fields. Supports standard and custom fields.

3

Configure Triggers

Set up automation rules for when to create leads, update contacts, or log activities based on chat events.

4

Launch

Activate the integration and start syncing. All chat leads land directly in your Salesforce pipeline in real-time.

WEBHOOK ENDPOINT
POST https://api.allai.ro/webhooks/salesforce/{YOUR_ORG_ID}
Salesforce Features

Everything included in the integration

  • Automatic lead creation from chat conversations
  • Contact sync with duplicate detection
  • Opportunity tracking and stage updates
  • Custom field mapping for any Salesforce object
  • Activity logging with full chat transcripts
  • Two-way sync for real-time data consistency
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AllAI + Salesforce
Enterprise-grade CRM integration
Two-way sync Real-time OAuth 2.0 Enterprise

Frequently Asked Questions

Does it work with Salesforce Lightning?

Yes! AllAI integrates seamlessly with both Salesforce Lightning and Classic editions. All features work identically across both interfaces.

Can I sync custom objects and fields?

Absolutely. The field mapping auto-detects all custom objects and fields in your Salesforce organization, allowing full flexibility in data mapping.

How does duplicate detection work?

AllAI checks existing leads and contacts by email before creating new records. You can configure matching rules using phone, company name, or custom identifiers.

Is the integration secure and compliant?

Yes. We use OAuth 2.0 for authentication, never store your Salesforce credentials, and all data is encrypted in transit and at rest. SOC 2 compliant.

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