SaaS & Startups

AI tech support that
scales without headcount

Tier 1 tech support, new user onboarding, product FAQ, lead qualification, demo scheduling and ticket management. On in-app widget, website, WhatsApp and phone.

80%
Ticket deflection
3x
Faster onboarding
-50%
Churn reduction
<5m
Setup time
Live Demo

The business minisite. The chatbot beside it.

Browse the minisite and verify in real time: the AI answers with real information from the knowledge base.

Ask about features, pricing or integrations — verify the answers live in the minisite beside it.

Platform features Plans and pricing Available integrations Schedule a demo Security and GDPR
Why AI

Without AI, you lose users and revenue

Without AllAI

  • The support team is buried in repetitive tier 1 tickets — password resets, basic questions
  • New users get lost in onboarding and abandon the product within the first 7 days
  • Leads come to the site at any hour, but nobody qualifies them until the next day
  • The documentation exists, but nobody reads it — the same questions 100 times over
  • Scaling support means new hires, training and linearly growing costs

With AllAI

  • The AI instantly resolves 80% of tickets — your team handles only complex issues
  • Guided step-by-step onboarding — users reach the "aha moment" 3x faster
  • 24/7 lead qualification — the AI asks the right questions and schedules demos automatically
  • The AI knows all the documentation and provides precise answers from the knowledge base
  • Support that scales from 100 to 100,000 users without a single new hire
Use Cases

What AI handles for your platform

Tier 1 Tech Support

Automatically resolves login errors, password resets, basic configurations and troubleshooting. Intelligently escalates to the team only for complex cases.

User Onboarding

Guides new users through initial setup, account configuration and first steps. Reduces time-to-value and increases activation.

Product FAQ & Features

Explains product features, provides usage examples and helps discover advanced capabilities from the knowledge base.

Lead Qualification

Qualifies site visitors with BANT questions, identifies the ICP and routes hot leads directly to sales, with complete context.

Demo Scheduling

Schedules demos with the sales team directly from chat, synced with Calendly or Google Calendar. Zero friction.

Ticket Management

Creates, prioritizes and routes tickets. Integrates with Intercom, Zendesk or Freshdesk. Conversation context goes with the ticket.

80%
Ticket deflection
3x
Faster onboarding
-50%
Churn reduction
24/7
Support available
ROI

How much you save with AllAI

Cost Without AI
1 tech support agent + lost unqualified leads + churn
3,500 euro/month
Cost With AllAI
Professional plan with in-app widget + WhatsApp + Voice AI
59 euro/month
Monthly Savings
Not including MRR saved from churn reduction
3,441 euro/month
Estimated annual savings: 41,292 euro
View Pricing
Features

Built for SaaS companies

Knowledge Base Sync — auto-imports documentation, help center and changelog
In-App Widget — support widget directly in your app, with user context
API Documentation AI — understands API docs and provides relevant code examples
Multi-tenant Context — personalized responses by workspace, plan and configuration
Intelligent Escalation — escalates to Intercom, Zendesk or Freshdesk with full context
Automatic Lead Scoring — qualifies visitors and notifies sales when the lead is hot
Integrations

Connects with your tech stack

Intercom / Zendesk

Ticket escalation with full context

API

Calendly

Synced demo scheduling

Native

WhatsApp Business

Support, notifications, onboarding

Native

HubSpot CRM

Leads, pipeline, automations

Native

REST API

Connect any custom system

API

Segment / Mixpanel

Event and conversion tracking

Webhook

Slack

Lead and escalation notifications

Native

Zapier / Make

Connect any tool in your stack

Native
Case Studies

Real results in SaaS companies

B2B SaaS

CloudPlatform.ro

Bucharest, project management SaaS, 5,000 users
AllAI as in-app widget and on website. Manages tier 1 support, onboarding and lead qualification 24/7.
-75%
Support tickets
3x
Faster onboarding
-45%
Churn reduced
+60%
Demos scheduled
Dev Tools

CodeFlow.io

Cluj-Napoca, developer tools, 12,000 users
AI trained on API documentation. Answers technical questions, provides code snippets and escalates to engineers only for real bugs.
80%
Ticket deflection
4.9
CSAT score
<30s
Response time
59 euro
Monthly cost
HR Tech Startup

PeopleSync

Timisoara, HR SaaS, early-stage
Voice AI for phone support and website chatbot for lead qualification. The founder no longer wastes time on support.
100%
Calls answered
4h/day
Time saved
+30%
Lead conversion
24 euro
Monthly cost

Voice AI for Your SaaS Platform

Automatic phone support — resolves tier 1 tech issues, answers feature and billing questions, around the clock, without growing the team.

★★★★★
"AllAI solved our biggest problem: scaling support without hiring. 80% of tickets are handled by the AI, the team focuses on product and enterprise clients. Onboarding takes 3x less time and churn has dropped by 45%. At 59 euro per month, the ROI is incredible."
RV
Radu V.
CTO, CloudPlatform.ro — project management SaaS
Frequently Asked Questions

FAQ SaaS & Startups

Does it integrate with Intercom, Zendesk or Freshdesk?

Yes. AllAI connects via API with the most popular support platforms. When the AI escalates, the ticket includes the full conversation context, customer history and priority.

Can the AI answer technical API questions?

Yes. You import the API documentation and the AI provides precise answers, code examples and links to relevant resources. It auto-updates when you change the documentation.

How does it qualify leads?

You configure the criteria (budget, company, use case, urgency) and the AI asks the right BANT questions. Hot leads are notified on Slack and added to the CRM automatically.

Can I use the widget directly in my app?

Yes. The widget integrates with 3 lines of code. It can access user context (plan, workspace, language) for personalized responses.

How does it help reduce churn?

The AI proactively intervenes when it detects inactive or frustrated users. It offers assistance, guides them through new features and escalates to customer success before it's too late.

Does it support multi-tenant and different contexts?

Yes. AllAI personalizes responses based on workspace, plan, customer configuration and language. Each user gets contextualized support.

How much does it cost for a SaaS startup?

Starter (24 euro/month) for support and FAQ. Professional (59 euro/month) includes lead qualification, in-app widget, WhatsApp and Voice AI. Free plan available.

What happens when the AI doesn't know the answer?

It automatically creates a ticket with the full conversation context and routes it to the support team. The user is notified that a human agent will take over the case.

Ready to scale
your SaaS support?

Set up in less than 5 minutes. In-app widget with 3 lines of code. No new hires.

✓ Free plan ✓ No credit card ✓ 14-day trial