Automate parcel tracking, delivery info, rate calculation, pickup scheduling and complaint handling. On your website, WhatsApp and phone. Around the clock.
Browse the mini-site and verify in real time: the AI responds with real information from the knowledge base.
Ask about parcel tracking, rates or pickup scheduling — verify the answers live on the mini-site beside it.
The customer enters the AWB and gets instant status: picked up, in transit, out for delivery, delivered. No waiting on the phone.
Estimated time window, courier location, rescheduling options. The customer knows exactly when the parcel arrives.
Price estimate based on weight, dimensions, distance and service type. Comparison between standard and express services.
Schedule parcel pickup from address: date, time slot, number of parcels, estimated weight. Automatic confirmation.
Damaged, delayed, lost parcel — the AI registers the complaint, assigns a number and escalates automatically.
Office locations, hours, customs documents, shipping conditions — instant answers to the most common questions.
FAN Courier, Sameday, Cargus, DPD
APIFleet and parcel tracking in real time
APITracking, notifications, customer support
NativeWooCommerce, Shopify, Magento
APISmartBill, Facturis, Saga
APIDelivery performance dashboard
WebhookComplaint system and escalation
NativeZapier, Make, n8n — connect anything
NativeVirtual phone agent — provides parcel status, schedules pickups and registers complaints, around the clock, with no waiting on the phone.
"Before AllAI, we had 3 people in the call center just for tracking questions. Now AI answers 88% of requests automatically, and the team handles complex cases exclusively. We reduced costs by 70% in 3 months."
Yes. AllAI integrates with FAN Courier, Sameday, Cargus, DPD and other systems. The customer enters the AWB and gets instant full parcel status.
The AI automatically sends WhatsApp or SMS notifications at every stage: picked up, in transit, out for delivery, delivered. The customer is always informed.
Yes. Tracking, pickup scheduling, notifications and support — all through WhatsApp Business API. The customer sends the AWB number and gets an instant response.
Yes. The AI registers the complaint, assigns a reference number, collects details (photos, description) and escalates automatically to the responsible department.
Yes. WooCommerce, Shopify, Magento — automatic tracking from the moment of dispatch. The store's customer receives notifications without your intervention.
Starter (24 euros/month) for small companies. Professional (59 euros/month) includes Voice AI, WhatsApp and courier integrations. Free plan available.
Yes. The customer selects date, time slot, address, number of parcels and estimated weight. The AI confirms automatically and sends a reminder one hour before.
The AI handles 88% of standard requests. Complex cases (disputes, damages, special requests) are automatically transferred to a human agent with the full conversation context.
Set up in less than 5 minutes. No code required.