Pharmacies

AI assistant that answers
when the pharmacist can't

Medication availability checks, product information, hours and location, online orders, general pharmaceutical advice and treatment reminders. On website, WhatsApp and phone. In 50+ languages.

65%
Automated inquiries
+45%
Online orders
50+
Languages supported
<5m
Setup time
Live Demo

The pharmacy minisite. The chatbot beside it.

Browse the minisite and verify in real time: the AI answers with real information from the knowledge base.

farmaciaverde.ro

AI Chatbot — Farmacia Verde Sibiu

LIVE

Ask the chatbot about medications, availability, prices or hours — verify the answers live in the minisite beside it.

Check availability Order medications Pharmaceutical advice Hours and on-call schedule Product prices
Why AI

Without AI, you lose customers and sales

Without AllAI

  • Customers call repeatedly to ask if a medication is in stock — the pharmacist is busy
  • Online orders are lost in the evening and on weekends when the pharmacy is closed
  • Patients forget to take their medication on time or to renew their prescription
  • Repetitive questions about hours, prices and availability consume precious time
  • Foreign or elderly customers can't find accessible product information

With AllAI

  • Instant availability check, 24/7, without bothering the pharmacist
  • Online orders taken around the clock — including nights and weekends
  • Automatic treatment reminders on WhatsApp at prescribed times
  • Instant answers to questions about hours, prices and location
  • Communication in 50+ languages with clear, accessible information for everyone
Use Cases

What AI handles for your pharmacy

Availability Check

Customers instantly check if a medication is in stock, get the price and generic alternatives when the branded product is unavailable. No calls, no waiting.

Product Information

Provide details about OTC medications, vitamins, supplements, pharmaceutical cosmetics and medical devices — simplified leaflet, dosages and general contraindications.

Hours & Location

Automatically shares business hours, on-call schedule, address, parking directions and the nearest 24-hour pharmacies.

Online Orders

Takes orders for non-prescription medications, care products and supplements. Customers choose products, confirm the order and pick up at the pharmacy or receive delivery.

General Pharmaceutical Advice

Answers common questions: what can I take for a headache, cold, allergy, sunburn. Redirects to the pharmacist for cases requiring consultation.

Treatment Reminders

Sends WhatsApp notifications at prescribed times for medication intake. Reminds when prescriptions expire and when it's time to restock medications.

65%
Automated inquiries
+45%
Online orders
24/7
Information availability
85%
Treatment compliance
ROI

How much you save with AllAI

Cost Without AI
Part-time customer info employee (€600) + losses from missed orders and redirected customers (€500)
€1,100/month
Cost With AllAI
Professional plan with WhatsApp + Voice AI + treatment reminders
€59/month
Monthly Savings
Not including extra revenue from online orders captured at night and on weekends
€1,041/month
Estimated annual savings: €12,492
View Pricing
Features

Built for the pharmaceutical industry

Real-time inventory integration — stock sync with the pharmacy management system
Medication database — OTC information, dosages, contraindications and generic alternatives
Smart treatment reminders — WhatsApp notifications at prescribed times for each patient
Online orders with confirmation — takes orders, checks stock and notifies when ready for pickup
On-call and 24-hour pharmacy schedule — automatically redirects customers to the nearest on-call pharmacy
Multi-location support — manage multiple branches from a single dashboard, each with its own inventory
Integrations

Connects with your systems

Pharmacy Systems

FarmManager, Pharmec, WinMentor Farma

API

Inventory Management

Real-time inventory sync

API

WhatsApp Business

Treatment reminders, order confirmations

Native

Online Payments

Stripe, mobilPay, Netopia, PayU

API

CRM & Loyalty

HubSpot, Salesforce, loyalty programs

Native

Review Management

Google Reviews, Facebook Reviews

Webhook

Delivery Services

Glovo, Tazz, Bringo, own courier

Webhook

Automations

Zapier, Make, n8n — connect anything

Native
Case Studies

Real results in pharmacies

Pharmacy Chain

Farmacia Sanatatea

Bucharest, 6 branches
AllAI on website and WhatsApp. Manages stock checks, online orders, treatment reminders and product inquiries around the clock.
-60%
Reception calls
+45%
Online orders
24/7
Availability
6
Branches managed
Independent Pharmacy

Farmacia Verde

Brasov, old town center
Independent pharmacy using AllAI on WhatsApp for availability checks, natural product information and orders with in-store pickup.
2.5h
Time saved/day
+35%
Online sales
4.9
Google Rating
€24
Monthly cost
24-Hour Pharmacy

PharmaNon-Stop Iasi

Iasi, 24/7 schedule
Voice AI for nighttime calls. Website chatbot for stock checks, product information and orders with home delivery.
100%
Calls answered
-75%
Response time
4
Active channels
€59
Monthly cost

Voice AI for Your Pharmacy

Virtual phone assistant — checks medication availability, provides product information and takes orders, around the clock, in the customer's language.

★★★★★
"Our customers used to call 15-20 times a day just to ask if a medication was in stock. Now AllAI answers instantly on WhatsApp and website. Online orders have grown by 45% because people can order at night too. Pharmacists finally have time to focus on consultations, not the phone."
ED
Pharm. Elena D.
Head Pharmacist, Farmacia Sanatatea Bucharest
Frequently Asked Questions

FAQ Pharmacies

Can the AI check medication availability in real time?

Yes. AllAI connects to your pharmacy management system (Pharmec, FarmManager, WinMentor) and checks stock in real time. The customer gets an instant answer: in stock, price, and generic alternative if the branded product is unavailable.

How do treatment reminders work?

You set up the treatment schedule once (medication, dose, frequency, duration). The AI automatically sends WhatsApp reminders at prescribed times. It also reminds when prescriptions expire or when it's time to restock medications.

Can it take online medication orders?

Yes, for non-prescription (OTC) medications, vitamins, supplements and care products. Customers choose products, confirm the order and can pick up at the pharmacy or receive delivery via Glovo, Tazz or your own courier. Prescription medications still require pharmacist validation.

Does the AI provide medical advice or diagnoses?

No. The AI only provides general pharmaceutical information (simplified leaflet, standard dosages, known contraindications). For any case requiring medical evaluation, it politely redirects the customer to the pharmacist or doctor. It does not replace medical consultation.

Does it integrate with the pharmacy management system?

AllAI integrates via API or Zapier with systems like Pharmec, FarmManager, WinMentor Farma and any software that supports data import/export. Stock is synced in real time, and orders appear directly in the pharmacy system.

Does it work for a pharmacy chain with multiple branches?

Yes. The multi-location feature lets you manage all branches from a single dashboard. Each pharmacy has its own stock and schedule. Customers are automatically directed to the nearest branch that has the product in stock.

Is it suitable for a small, independent pharmacy?

Perfectly suited. The Starter plan at 24 euro per month covers stock checks and information. The Professional plan at 59 euro includes WhatsApp, Voice AI, reminders and online orders. It's like having a dedicated customer info employee, around the clock.

What happens when a product is out of stock?

The AI informs the customer that the product is currently unavailable and automatically suggests a generic alternative or therapeutic equivalent that is in stock. It can also redirect to the nearest pharmacy in the chain that has it available.

Ready to automate
your pharmacy?

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✓ Free plan ✓ No credit card ✓ 14-day trial