Psychology & Psychotherapy Practices

AI administrative assistant for
mental health

Session scheduling, service information, reminders and pre-screening — all automated, with strict confidentiality. The chatbot does NOT provide psychological counseling, only administrative assistance.

68%
Automated appointments
-55%
Session no-shows
24/7
Availability
<3m
Booking time
Live Demo

The practice's mini-site. The chatbot beside it.

Browse the mini-site and verify in real time: the AI responds with real information from the knowledge base.

equilibrium.ro

AI Chatbot — Equilibrium Center Cluj

LIVE

Ask the chatbot about therapy types, appointments or fees — verify the answers live on the mini-site beside it.

Schedule a session Choose a therapist Therapy types Fees & insurance Confidentiality
Why AI

Barriers that keep patients from getting help

Without AllAI

  • Patients don't call during business hours — anxiety makes phone calls difficult
  • Reception doesn't answer the phone during therapy sessions
  • Frequent session no-shows due to lack of effective reminders
  • Repetitive administrative questions consume the therapist's time
  • No clear protocol for directing crisis situations

With AllAI

  • Booking through chat — no phone call pressure, at any hour
  • AI responds instantly 24/7, even during sessions
  • Automatic WhatsApp reminders 48h and 24h before sessions
  • Chatbot handles 100% of administrative questions — the therapist focuses on patients
  • Automatic crisis keyword detection and referral to the national crisis line
Use Cases

What AI automates in your practice

Therapy Session Scheduling

Patients self-schedule psychotherapy, psychology or psychiatry sessions — with their preferred therapist and time slot, without a phone call.

Digital Pre-Screening

Sends initial assessment questionnaires (PHQ-9, GAD-7) before the first session. The therapist receives responses and prepares the session in advance.

Service & Fee Information

Answers questions about therapy types (CBT, EMDR, couples therapy), durations, recommended frequency, prices and insurance coverage.

Crisis Referral

Automatically detects messages indicating a crisis situation and immediately directs the patient to the national suicide prevention line: 116 123.

Between-Session Follow-up

Sends automatic follow-up messages between sessions: therapist-recommended exercises, relaxation techniques and therapeutic journal reminders.

Guaranteed Confidentiality

The chatbot does not store clinical information. Conversations are end-to-end encrypted and GDPR compliant. No sensitive data leaves your system.

68%
Appointments without phone
-55%
Session no-shows
24/7
Patient accessibility
2 min
Avg. booking time
ROI

How much you save with AllAI

Cost Without AI
Part-time secretary + losses from no-shows and missed appointments (approx. 15% of sessions)
€950/mo
Cost With AllAI
Professional plan — chatbot + WhatsApp + automatic reminders + pre-screening
€59/mo
Monthly Savings
Net savings after eliminating admin costs and reducing no-shows
€891/mo
Estimated annual savings: €10,692
View Pricing
Features

Built for mental health practices

Scheduling by therapist & specialty — CBT, EMDR, couples therapy, psychiatry, psychological counseling
Multi-channel session reminders — WhatsApp, SMS and email 48h and 24h before, with rescheduling option
Automatic pre-screening — PHQ-9, GAD-7 questionnaires and intake form sent before the first session
Crisis protocol — automatic crisis message detection and referral to 116 123
Strict GDPR compliance — zero clinical data stored, end-to-end encryption, EU servers
Automatic disclaimer — chatbot proactively informs that it does NOT provide psychological counseling, only administrative assistance
Integrations

Connects with your systems

Clinical Calendar

Google Calendar, Calendly, SimplyBook, Acuity

Native

Video Consultation

Zoom, Google Meet — automatic link in confirmation

API

WhatsApp Business

Appointments, reminders, between-session follow-up

Native

Payment Processing

Stripe, mobilPay, Netopia — online session payment

API

Patient CRM

HubSpot, Salesforce — appointment and communication history

Native

Review Collection

Google Reviews, automated post-session feedback

Webhook

EHR System

Integration with electronic health record systems

API

Automations

Zapier, Make, n8n — connect any tool

Native
Case Studies

Real results in mental health practices

Psychotherapy Practice

MindCare Clinica

Bucharest, 4 therapists, CBT & EMDR psychotherapy
AllAI on website and WhatsApp. Manages scheduling, pre-screening and reminders. Therapists focus exclusively on sessions.
-60%
Session no-shows
72%
Automated bookings
24/7
Accessibility
3h
Time saved/day
Psychology Practice

Echilibru Psihologic

Cluj-Napoca, 2 clinical psychologists
Small practice using AllAI on WhatsApp for scheduling and PHQ-9 pre-screening before the first session.
2h
Time saved/day
-50%
Missed calls
4.9
Google rating
€24
Monthly cost
Psychiatry Clinic

Serenity Psychiatric

Timișoara, 3 psychiatrists, consultation & pharmacovigilance
Voice AI for phone appointments and website chatbot. Active crisis protocol with referral to 116 123.
100%
Calls answered
-80%
Response time
5
Crises referred/month
€59
Monthly cost

Voice AI for Your Practice

Virtual phone receptionist — handles appointments, answers questions about services and therapist availability, around the clock. Does NOT provide psychological counseling.

★★★★★
"Many patients avoid calling due to anxiety. Since we have AllAI, they schedule sessions through chat at any hour, without pressure. No-shows dropped by more than half thanks to WhatsApp reminders, and I can focus exclusively on therapy, not administration."
ES
Dr. Elena S.
Psychotherapist, MindCare Clinica, Bucharest
Frequently Asked Questions

FAQ Mental Health

Does the chatbot provide psychological counseling or diagnosis?

No, never. The AllAI chatbot is strictly an administrative assistant. It manages appointments, provides service information, sends reminders and pre-screenings. For any clinical question, it politely directs the patient to the therapist. This is clearly communicated in every conversation.

How does it handle crisis situations?

The AI is trained to detect keywords associated with suicidal thoughts or self-harm. When it identifies a crisis situation, it immediately provides the phone number 116 123 (National Suicide Prevention Line) and encourages the patient to call. It also notifies the therapist via alert.

Does it integrate with my scheduling calendar?

Yes. AllAI integrates with Google Calendar, Calendly, SimplyBook, Acuity Scheduling and any system supporting API or Zapier. Appointments appear automatically in the practice calendar without manual intervention.

How is patient confidentiality protected?

AllAI is built with full GDPR compliance. The chatbot does not store sensitive clinical data — only information needed for scheduling (name, phone, preferred time). Data is end-to-end encrypted and stored on EU servers. No information is shared with third parties.

Can it send pre-screening questionnaires?

Yes. The chatbot can automatically send standardized questionnaires (PHQ-9, GAD-7) and intake forms before the first session. The therapist receives responses and can prepare the session in advance, saving valuable time.

Does it work for online consultations (Zoom/Meet)?

Absolutely. Upon appointment confirmation, the AI automatically sends the Zoom or Google Meet link. The patient receives everything via WhatsApp or email — link, time, reminders and connection instructions.

Is it suitable for a small practice (1-2 therapists)?

Perfectly suited. The Professional plan at 59 euros/month fully covers a small practice's needs: automated scheduling, reminders, pre-screening and crisis protocol. It's like having a dedicated secretary 24/7, at a fraction of the cost.

How do patients know they're not talking to a therapist?

The chatbot clearly introduces itself as an AI administrative assistant from the very first message. Additionally, for any question beyond the administrative scope, it responds: "I'm not a therapist, but I can schedule a session with a specialist for you." Transparency is guaranteed.

Ready to automate
your practice's administration?

Set up in less than 5 minutes. No code required. Confidentiality guaranteed.

✓ Free plan ✓ No credit card ✓ 14-day trial