AI widget integrated directly into Softimobiliar CRM that helps over 1,000 real estate agents in Romania learn, use and optimize their CRM activity. A permanent Softimobiliar expert, always available.
"Since we integrated AI Intern into the CRM, our support team went from 40 tickets a day to under 12. New agents become productive in days instead of weeks. It's the best investment we've made in the last 2 years."-- Mihai Ionescu, CTO Softimobiliar
With over 1,000 real estate agents using the platform, the training and support challenges were enormous.
New agents needed weeks to learn all CRM features, reducing productivity in the first months.
The support team was bombarded with hundreds of repetitive questions about how to use certain CRM features.
Many agents used only 30-40% of available features, having no one to ask about the remaining capabilities.
We integrated an AI widget directly into the Softimobiliar CRM interface. Every agent has instant access to a virtual assistant that knows all features, procedures and best practices of the platform.
The AI answers a wide variety of questions about CRM features and procedures.
Step-by-step guidance for new agents: how to set up their profile, add their first property and manage initial leads.
Detailed explanations of complex features: reports, automations, real estate portal integrations, data import/export.
Optimal usage recommendations: how to organize the pipeline, how to track leads efficiently, communication strategies.
Quick resolution of common issues: syncing, notifications, account settings, access permissions. No waiting for support.
Helps agents generate and interpret performance reports, sales statistics and activity metrics.
Informs agents about new features, system updates and procedure changes, always up to date.
From concept to 1,000+ assisted agents, step by step.
Create AllAI account and configure AI Intern widget in the CRM interface
Upload complete documentation: user manuals, FAQs, procedures, best practices
Pilot launch with 50 agents. Collect feedback and adjust responses.
Full rollout for all 1,000+ agents. Continuous monitoring and optimization.
Full results: -70% support tickets, 3x faster onboarding, 90% satisfaction.
Numbers that demonstrate the impact of AI Intern in the Softimobiliar ecosystem.
| Metric | Before | After | Improvement |
|---|---|---|---|
| Support tickets / day | ~40 | ~12 | -70% |
| New agent onboarding time | 3-4 weeks | 5-7 days | 3x faster |
| CRM features used | 30-40% | 75%+ | +100% |
| Question response time | 2-24 hours (support) | < 10 seconds | -99% |
| User satisfaction | 6.2/10 | 9.0/10 | +45% |
| Support cost / agent / month | ~€15 | ~€3 | -80% |
The AI integrated into the CRM has completely transformed how our agents learn and use the platform. Now they get instant answers to any question, and the support team can focus on truly complex issues.
Reduce support tickets, accelerate onboarding and increase team productivity with an AI assistant trained on your company's knowledge.