Medical Laboratories

AI assistant that schedules
lab tests around the clock

Automate appointments, preparation instructions, test information and results notifications. On your website, WhatsApp and phone. GDPR compliant.

80%
Automated calls
+50%
Online appointments
24/7
Availability
<5m
Setup time
Live Demo

The lab's mini-site. The chatbot beside it.

Browse the mini-site and verify in real time: the AI responds with real information from the lab's knowledge base.

Ask the chatbot about tests, prices, preparation or scheduling — verify the answers live on the mini-site beside it.

Schedule lab tests Sample preparation Test prices Test results Collection points
Why AI

Without AI, you lose patients and time

Without AllAI

  • The phone rings nonstop — reception can't cope during peak hours
  • Patients don't know how to prepare — results get compromised
  • Phone appointments take 5-10 minutes each
  • Repetitive questions block staff from their actual work
  • Patients don't know when results are ready — they call repeatedly

With AllAI

  • AI handles 80% of calls — reception focuses on in-person patients
  • Preparation instructions sent automatically, complete and clear
  • Online scheduling in 30 seconds via chatbot or WhatsApp
  • Instant answers to FAQs — no phone queue
  • Automatic notification when results are ready — zero unnecessary calls
Use Cases

What AI solves for your laboratory

Test Appointments

Quick scheduling: test type, date, time, collection point. Automatic confirmation via WhatsApp.

Sample Preparation

Detailed instructions: fasting requirements, medications to avoid, hydration — sent automatically after booking.

Prices & Packages

Individual prices or complete packages. Information about insurance coverage and reimbursement.

Test Results

Automatic notification when results are ready. Secure download link provided.

Collection Points

Locations, hours, map with the nearest collection point and GPS directions.

Doctor Referrals

Test recommendations based on common symptoms. Referral to the right specialist.

80%
Automated calls
30s
Online scheduling time
24/7
Full availability
<5 min
Complete setup
ROI

How much you save with AllAI

Cost Without AI
1 phone operator dedicated to appointments and inquiries
€1,500/mo
Cost With AllAI
Professional plan with WhatsApp + Voice AI
€59/mo
Monthly Savings
Not including new patients gained through 24/7 availability
€1,441/mo
Estimated annual savings: €17,292
View Pricing
Features

Built for medical laboratories

Complete test catalog — prices, preparation, turnaround time per test
Automated appointments — calendar synced with real-time availability
Preparation instructions — sent automatically via WhatsApp after booking
Results notifications — patients receive an alert when results are ready
GDPR compliant — medical data protected, secure access
Multi-location — one dashboard, chatbots per collection point
Integrations

Connects with your systems

LIS / LIMS

LabIS, Marcel, Synevo LIS

API

Website & Portal

Widget on site, results portal

Native

WhatsApp Business

Appointments, preparation, results

Native

Google Calendar

Sync collection appointments

Native

Online Payments

Stripe, mobilPay, prepayment

API

Insurance

Coverage verification, referral check

API

Google Reviews

Automatic review collection

Webhook

Automations

Zapier, Make — connect anything

Native
Case Studies

Real results in laboratories

Lab Network

BioMed Lab București

Bucharest, 5 collection points
AllAI on website, WhatsApp and Voice AI. Handles appointments, sends preparation instructions and notifies results automatically.
-70%
Reception calls
+50%
Online appointments
5
Connected locations
€59
Monthly cost
Independent Lab

Lab Medica Iași

Iași, 1 location, 200+ tests
Website chatbot with complete test catalog. Voice AI handles calls and schedules appointments automatically.
200+
Tests in catalog
3h
Time saved/day
24/7
Availability
€24
Monthly cost
Medical Center

MedCenter Timișoara

Timișoara, laboratory + clinic
Full integration: lab test appointments, consultation scheduling, results notifications. One chatbot for everything.
90%
Full automation
+40%
New patients
4.9
Google rating
<5m
Complete setup

Voice AI for Your Laboratory

Virtual phone operator — handles appointments, provides test and preparation information, notifies results, around the clock, professionally.

★★★★★
"Our reception was overwhelmed by repetitive calls: prices, preparation, results ready. Since activating AllAI, 70% of calls are handled by AI. Staff focuses on patients, not the phone."
ES
Dr. Elena S.
Director, BioMed Lab București
Frequently Asked Questions

FAQ Medical Laboratories

Can the AI schedule real lab collection appointments?

Yes. It syncs with the lab calendar and inserts appointments automatically. Confirmation goes via WhatsApp or email.

Does it send preparation instructions automatically?

Yes. After booking, the AI sends specific instructions for the test: fasting requirements, medications to avoid, hydration, recommended time window.

Is it GDPR compliant?

Yes. AllAI does not store medical data. Results are sent via secure link. All data is processed in compliance with GDPR.

Can it answer questions about pricing?

Yes. You configure the test catalog with prices, and the AI presents them instantly — including packages and insurance coverage.

Does it work for multiple collection points?

Yes. Multi-location feature — one dashboard, chatbots configured per collection point with their own schedule and availability.

How much does it cost?

Starter plan from 24 euros/month. Professional (59 euros/month) includes WhatsApp, Voice AI and advanced integrations. Free plan available.

Can it notify patients when results are ready?

Yes. Via webhook or Zapier, the AI automatically sends a WhatsApp notification when results are available.

What happens if the AI doesn't know the answer?

It acknowledges its limitation and directs the patient to reception. It never invents medical information. You can add new data anytime.

Ready to automate
your lab appointments?

Set up in less than 5 minutes. No code required.

✓ Free plan ✓ No credit card ✓ 14-day trial