An AI chatbot in isolation is like an excellent employee working without access to email, CRM, or calendar. It can do good work, but the real potential is unlocked through integrations. AllAI connects natively with over 30 platforms and, through Zapier/Make, with over 5,000. Here are the most useful 15 integrations, with practical details about what they do and how to configure them.
Category 1: CRM — Automatic Lead Sync
1. HubSpot
What it does: Every relevant chatbot conversation automatically creates or updates a contact in HubSpot. Leads are qualified based on the conversation and assigned to the correct pipeline.
Setup: 3 steps — Connect your HubSpot account, map fields (name, email, phone, company), choose the destination pipeline.
Example use case: A visitor asks about pricing on the site. The chatbot responds, collects name and email, then automatically creates a deal in HubSpot with the tag "interested in pricing" and notifies the sales team. All in under 3 seconds.
Full details on the HubSpot integration page.
2. Salesforce
What it does: Syncs leads, contacts, and conversations directly to Salesforce. Supports custom fields, Salesforce workflows, and integrated reporting.
Setup: 4 steps — OAuth authentication, field mapping, contact creation/update rule configuration, flow testing.
Example use case: A B2B company uses Salesforce as their main CRM. The AllAI chatbot pre-qualifies leads on the website, scores responses, and creates opportunities directly in Salesforce with all conversation data attached.
3. Pipedrive
What it does: Automatically creates persons and deals in Pipedrive from chatbot conversations. Ideal for small sales teams that need a clean pipeline.
Setup: 2 steps — API key connection, pipeline and default stage configuration.
Example use case: A real estate agency. The chatbot collects client preferences (area, budget, number of rooms), creates a deal in Pipedrive with these details, and automatically schedules a follow-up call.
Regardless of the CRM you choose, configure deduplication rules. If a customer returns to chat, the integration should update the existing contact, not create a duplicate.
Category 2: E-commerce — Order Tracking and Recommendations
4. Shopify
What it does: The chatbot accesses the Shopify product catalog in real time. It can check order status, recommend products, and handle returns — all automatically.
Setup: 3 steps — Install AllAI app from Shopify App Store, authorize access, sync catalog.
Example use case: A customer writes "where's my order?" — the chatbot automatically looks up the order by email or order number and displays the status (processing, shipped, delivered) with a tracking link.
5. WooCommerce
What it does: Similar to Shopify, but for WordPress stores. Product sync, order status checking, personalized recommendations based on browsing history.
Setup: 3 steps — Install AllAI plugin for WordPress, generate WooCommerce API keys, connect in AllAI dashboard.
Example use case: An online cosmetics store. The chatbot knows what products the customer has viewed and recommends complementary items: "I see you've been looking at moisturizer X. Customers who bought it also got serum Y — now 15% off."
Category 3: Calendar — Automatic Scheduling
6. Google Calendar
What it does: The chatbot checks availability in Google Calendar and schedules appointments directly from the conversation. It automatically sends a calendar invite with details.
Setup: 2 steps — Google authentication, select calendar(s) to check.
Example use case: A dental clinic. The patient writes "I'd like an appointment for a cleaning" — the chatbot checks the doctor's availability, offers 3 time options, confirms, and sends a calendar invite with the office address.
7. Calendly
What it does: Integrates Calendly appointment types directly into the chatbot conversation. The customer chooses the meeting type, an available time, and receives confirmation — without leaving the chat.
Setup: 2 steps — Connect Calendly account, select available event types.
Example use case: A consulting firm. The chatbot pre-qualifies the lead (industry, company size, main need), then displays available slots from Calendly for "Free 30-min Consultation."
Configure the chatbot to collect essential information BEFORE offering scheduling slots. This way, the agent taking the meeting already knows what it's about and can prepare the conversation.
Category 4: Messaging — Present on All Channels
8. WhatsApp Business
What it does: The same AI chatbot that works on your website also responds on WhatsApp. Conversations are unified — if a customer chatted on the website and returns on WhatsApp, the chatbot knows the history.
Setup: 5 steps — WhatsApp Business API account, number verification, connection in AllAI, template configuration, testing.
Example use case: A restaurant. Customers send a WhatsApp message saying "I'd like a table for 4 on Friday evening" — the chatbot checks availability, confirms the reservation, and sends a reminder 2 hours before.
9. Facebook Messenger
What it does: The AllAI chatbot automatically responds to messages received on your Facebook page. Messenger conversations appear in the same dashboard as website ones.
Setup: 3 steps — Connect Facebook page, authorize Messenger permissions, configure welcome message.
Example use case: A beauty salon. Customers write on Messenger "what are your Saturday hours?" or "how much is a manicure?" — the chatbot responds instantly, 24/7, even when the salon is closed.
10. Instagram DM (Beta)
What it does: Automatically responds to direct messages on Instagram. Ideal for brands with an active Instagram audience that receive many repetitive DMs.
Setup: 3 steps — Connect Instagram Business account, authorize, configure responses.
Example use case: A fashion brand. Receives 50+ DMs daily with "how much?", "do you have size M?", "do you ship to my city?". The chatbot answers all of them instantly, 24/7.
Category 5: Email — Automatic Follow-up
11. Mailchimp
What it does: Automatically adds contacts from chatbot conversations to Mailchimp lists. You can segment based on chat responses (product interest, industry, budget).
Setup: 2 steps — Connect Mailchimp API key, map lists and segments.
Example use case: An online store. The chatbot offers a 10% discount code in exchange for an email address. The email is automatically added to Mailchimp, in the "New Customers — discount code" list, and automatically receives the onboarding email series.
12. SendGrid
What it does: Sends transactional emails directly from the chatbot conversation: appointment confirmations, conversation summaries, requested documents.
Setup: 2 steps — SendGrid API key, email template configuration.
Example use case: An insurance company. The chatbot collects data for an auto insurance quote, generates the offer, and automatically sends it via email through SendGrid. The customer receives the email in 30 seconds.
Category 6: Automation — 1,000+ Connections
13. Zapier
What it does: Connects AllAI with any of the 5,000+ apps available in Zapier. If the app you use doesn't have a native AllAI integration, Zapier is the solution.
Setup: 3 steps — Zapier account, select AllAI trigger (new conversation, new lead, etc.), configure action in the destination app.
Example use case: The chatbot collects a technical support request → Zapier automatically creates a ticket in Jira → Notifies the team on Slack → Sends a confirmation email to the customer. All without a line of code.
Full details on the Zapier integration page.
14. Make (formerly Integromat)
What it does: Alternative to Zapier with more complex visual scenarios. Ideal for automations with advanced conditional logic and data transformations.
Setup: 3 steps — Make account, add AllAI module, build visual scenario.
Example use case: A chatbot for a logistics company. The customer asks about shipment status → Make checks the tracking system → If there are issues, notifies the logistics department → If everything is OK, sends the response directly to the customer in chat.
Zapier and Make have limited free plans. For high automation volumes, budget for the cost of these platforms as well (starting at $20/month for Zapier or $9/month for Make).
Category 7: For Developers
15. REST API
What it does: The AllAI API allows developers to integrate the chatbot into any application, platform, or internal system. Full access to conversations, contacts, analytics, and configurations.
Setup: Generate API key from dashboard, read documentation, implement required endpoints.
Example use case: A software company develops a delivery mobile app. They integrate the AllAI chatbot directly into the app via API, providing instant support to users without leaving the app.
Complete documentation in the API developer guide.
How to Choose the Right Integrations
You don't need all 15 integrations. Here's how to prioritize:
If you're an online store
Start with: Shopify/WooCommerce + WhatsApp + Mailchimp. Covers order tracking, multichannel communication, and email marketing.
If you offer services (consulting, medical, legal)
Start with: Google Calendar/Calendly + CRM (Pipedrive or HubSpot) + WhatsApp. Covers scheduling, client management, and communication.
If you're a large company
Start with: Salesforce + Zapier/Make + REST API. Covers enterprise CRM, complex automations, and custom integrations.
If you're a startup or freelancer
Start with: WhatsApp + Google Calendar + Pipedrive. Minimum budget, maximum impact.
Golden rule: don't configure integrations you won't use. Every active integration should solve a concrete problem. Start with 2-3 essential integrations and add more as needs grow.
5-Minute Setup: Step by Step
The general setup process for any AllAI integration is similar:
- Go to Dashboard > Integrations — See the complete list of available integrations.
- Choose the integration — Click on the platform you want to connect.
- Authorize access — Log in to the respective platform and approve the required permissions.
- Configure settings — Field mapping, action selection, rule configuration.
- Test — Send a test conversation and verify that data arrives correctly.
Average setup time: 5-15 minutes per integration, no technical knowledge required.
Next Steps
Explore all available integrations on the AllAI integrations page. If you don't find the platform you use, contact us — we add new integrations every month based on community requests.
Not sure which integrations are right for your business? Schedule a free demo and we'll analyze your tool ecosystem together.